Case Studies

Case Studies

Tao GroupTAO Group: The Ultimate Nightclub and Restaurant Experience

For a delightful nightclub and restaurant experience, look no further than TAO Group. Escape the Las Vegas heat at TAO Beach, an exotic daytime party. Sit back and enjoy world-famous cuisine at LAVO Italian Restaurant & Nightclub in New York. Be a part of the ultimate nightclub playground at Marquee in The Star Sydney. Whatever your preference, TAO Group offers premier nightclub and restaurant experiences at over 20 venues in New York, Las Vegas, and Sydney – and they’re expanding to open new venues in Chicago, as well as ultramodern hotels in Los Angeles and New York.

The Challenge

Technology is the Key to Amazing Guest Experiences

In the restaurant, nightclub, and (coming soon) hotel industries, TAO’s differentiation is its laser focus on one key thing: an exceptional and full guest experience. According to IT Director John Watson, the company thinks about how to exceed expectations for every step of the guest journey and how to offer a complete sensory experience as soon as a guest enters the door—lighting, food, ambiance, presentation, and technology—even WiFi. But TAO doesn’t implement technology just for technology’s sake. John looks to WiFi as an invisible enabler of an exceptional experience and one that allows TAO to better understand its guests. “The guest should just sit back, relax, and enjoy the ride without having the technology get in the way,” he explains.


Headland HotelThe Headland Hotel seeks out AirTight Networks to tackle their ever-increasing demand for secure, high-speed guest wireless access.

When The Headland Hotel opened its doors in 1900, it was built with one specific goal in mind: to be the finest hotel in South West England. Today, over 100 years later, The Headland continues to be renowned for offering guests a five-star experience. Consistently motivated to provide guests with a relaxing and pleasurable stay, The Headland wanted to offer its guests complimentary, fast, reliable WiFi across all bedrooms and cottages, retail areas, and conference rooms.

Initially, The Headland was using another vendor to offer guest WiFi access, but they quickly found it didn’t meet some of their critical and basic needs. Specifically, the solution needed to offer wireless monitoring and protection to comply with the wireless security requirements of PCI DSS.


Noodles & CompanyPioneer of Fast Casual Restaurants Chooses AirTight for its Company-wide WiFi and WIPS Rollout

AirTight’s cloud-managed “3-in-1” solution brings dramatic cost-savings and reduction in IT support load.

For almost two decades, Noodles & Company has been catering to its hungry customers with flavors from around the world – made quickly, yet served fresh and with style. Its classic dishes tailored for every palate include a variety of noodles and pasta – from Penne Rosa and Japanese Pan Noodles to Wisconsin Mac & Cheese, and an array of soups, sandwiches and salads too.

Driven by the goal to provide its customers with a relaxing and pleasurable dining experience, Noodles & Company wanted to offer complimentary guest WiFi access in its restaurants.